Delivery Service

Delivery service application

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Application for search and call of a carrier, payment for delivery services.

Delivery Service

Business goal

  • Better control over delivery process for the service improvement and speeding
  • Provision of a convenient service for clients of a delivery service

Features

  • -The solution consists of mobile applications for carriers and clients (Android/iOS) and a web-site with feature set for management
  • Place of parcel delivery or handover is displayed on Google maps
  • Advanced possibilities to indicate additional details on delivery including comments in the points of acceptance and handover of a parcel
  • Application for carrier allows to accept an order while working in a background mode
  • The web-site allows to control carriers and receive statistics about orders, adjust rate schedules

Benefits

  • Reduction of clients’ negative feedback by 30% due to timely interference of administrator in decisions on points at issue
  • Automation of statistics collection for analysis of delivery service activity

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