How a European Online Retailer Increased ROAS by 22% by Linking Marketing Spend to Actual Revenue

A European e-commerce retailer struggled with unstable marketing performance, unclear attribution, and hidden revenue loss at the payment stage. Brick System connected marketing spend, customer behavior, and payment outcomes to ensure that budget decisions are based on actual paid orders, not incomplete funnel data.

Brick System

Retail & e-Commerce

Brick System

Retail & e-Commerce

Key business outcomes

+22%

ROAS

+38%

attribution accuracy

+15-30%

3DS success rate

~80%

reporting error
reduction

99%

payment flow
availability

About the client

The client is a European online retailer operating in a multi-channel acquisition environment with significant investment in paid marketing. The company relied on multiple marketing platforms, analytics tools, e-commerce systems, and payment providers. However, these systems operated in isolation, making it difficult to understand how marketing spend translated into actual revenue. As a result, budget allocation decisions were based on incomplete and sometimes misleading data, while revenue losses at the payment stage remained invisible.

ROAS Improvement Through Spend-to-Revenue Alignment

Instead of relying on fragmented funnel data, we built a solution where marketing performance is evaluated only against confirmed transactions - creating a direct link between spend and real revenue.

Business challenge

  • Marketing spend not linked to actual revenue
  • Incomplete attribution across the full funnel
  • Payment failures invisible to marketing teams
  • Misleading performance metrics across channels
  • Fragmented data across marketing and payment systems
  • Manual reporting and reconciliation processes
  • Siloed decision-making across marketing and finance

Technology solution

  • Unified data model across marketing and payments
  • End-to-end tracking from click to payment
  • Integration of marketing platforms, analytics, and PSPs
  • Standardization of payment events and decline reasons
  • Automated reporting and reconciliation workflows
  • Monitoring of payment performance and anomalies
  • Smart routing and failover across payment providers

Business results

  • Marketing decisions based on paid orders
  • Clear separation of marketing and payment issues
  • Improved budget allocation across channels
  • Reduced wasted marketing spend
  • Faster and more reliable reporting cycles
  • Better alignment across marketing and finance
  • Increased trust in performance data

Technologies we use to move your projects forward

The engagement started with a deep review of how marketing performance was evaluated against actual revenue outcomes. Instead of looking at channels in isolation, we analyzed the full path from acquisition to completed payment, identifying where data breaks, attribution gaps, and revenue loss occurred. Special focus was placed on the disconnect between marketing signals and payment reality - where campaigns appeared profitable at the top of the funnel but underperformed after checkout due to payment failures and untracked drop-offs. Based on these findings, we designed a unified measurement approach that aligns marketing spend with real transaction outcomes, ensuring that every decision reflects actual revenue, not fragmented funnel metrics.

Solution components

Unified marketing and payment data layer

End-to-end attribution across the full funnel

Payment event standardization and normalization

Automated reporting and reconciliation

Payment performance monitoring and alerts

Smart routing and failover logic

Cross-functional data alignment layer

Unified marketing and payment data layer

Ensures that marketing performance and payment outcomes are based on a single, consistent data source.

Unified marketing and payment data layer

End-to-end attribution across the full funnel

Links customer acquisition to checkout and successful payment, eliminating blind spots in measurement.

End-to-end attribution across the full funnel

Payment event standardization and normalization

Unifies decline reasons, 3DS statuses, and transaction outcomes across multiple providers.

Payment event standardization and normalization

Automated reporting and reconciliation

Eliminates manual data consolidation and ensures consistent reporting across teams.

Automated reporting and reconciliation

Payment performance monitoring and alerts

Detects anomalies in authorization rates, declines, and 3DS flows in real time.

Payment performance monitoring and alerts

Smart routing and failover logic

Optimizes transaction success rates and ensures continuity during provider issues.

Smart routing and failover logic

Cross-functional data alignment layer

Aligns marketing, finance, and payment teams around a single source of truth.

Cross-functional data alignment layer

Technical challenges we successfully overcame

  • Linking marketing identifiers with orders and payment outcomes in a privacy-constrained environment.
  • Standardizing payment data across multiple PSPs with different taxonomies and response codes.
  • Ensuring reliable attribution despite incomplete client-side tracking signals.
  • Balancing fraud prevention with conversion optimization to reduce false declines.
  • Maintaining stable payment processing under varying load and provider conditions.

Every industry faces complexity.
We turn it into clarity and measurable results with custom digital solutions

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Vadym Pukhalskyi

Vadym Pukhalskyi

Head of Business Development and Marketing

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