"Soft Industry" provides a full range of top-quality services on remote administration, setup and complex 24x7 server support.
Our competent system administrators will help you to set up your personal environment, suitable for any special needs, and twenty-four-hour technical support team will help you to solve occurring problems 24 hours a day, 7 days a week.
We provide:
- effective management and protection of data stored on your server;
- setup of server components required for Internet operations;
- support of internal systems operability and efficiency;
- security audit and protection of your server from viruses and spyware.
- prevention of unauthorized entry attempts.
- monitoring and pro-active actions in case of need.
Depending on assigned tasks, our system administrators will offer you effective solutions both in Microsoft Windows environment and UNIX-like OS environment (FreeBSD, CentOS, Gentoo linux, Debian-like, RedHat-like, etc.) with warranty of high performance.
B2C Solutions
Monitoring service
- 24x7 monitoring
15 minutes guaranteed response *
Pro-active actions on server/service restart
- 24x7 Live chat support
5 minutes guaranteed response time in Live chat
Setup fee: $9.90
Only $9.90 / server / month
|
Standard support package
- 24x7 support via ticketing system
1 hour guaranteed response time **
- Unlimited tickets
- 24x7 Live chat support
5 minutes guaranteed response time in Live chat
- Base task complexity ***
Setup fee: $25
Only $89 / server / month
|
PRO-active support package
- 24x7 monitoring included
15 minutes guaranteed response *
- 24x7 support via ticketing system
1 hour guaranteed response time **
- Unlimited tickets
- Any task complexity
- 24x7 Live chat support
5 minutes guaranteed response time in Live chat
Setup fee: $25
Only $189 / server / month
|
* - 15 minutes response time for monitoring alerts only
** - Response time may vary depending on your personal preference and usually much faster then it's mentioned.
*** - Base task complexity may not include any clustering solutions and software load balancing
Additional discounts may apply depending on servers quantity. Contact us for more details and your personal free quote.
B2B Solutions
Dedicated team of professional system administrators may assist you in handling nearly any amount of tech support tickets using your ticketing system.
Let us introduce you all the advantages you may have with our team onboard:
- 24x7 technical support for your customers.
- Dedicated team of Linux and Windows administration specialists.
- Any level of assistance – from installing simple php modules to setting up clastering.
- We may adjust assistance level according to your needs.
- Great experience in setting up and configuring VPS and dedicated servers.
- We have our own dedicated server for 24x7 monitoring service.
- No spending on staff training.
- No information disclosure guarantee.
Flexible rates system for your reference:
| Servers |
Price (per server per month) |
| 0 - 10 |
$89 |
| 10 - 50 |
$75 |
| 50 - 100 |
$60 |
| 100 - 150 |
$50 |
| 150 - 200 |
$40 |
| 200 and more |
Contact us for free quote |
Prices are not final and may vary depending on your personal preference and additional options, like live chat and monitoring service. Just ask - and our sales staff will manage personal plan, that will suite all your needs.
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